Marketing Manager Job Description
Deadline Friday 24th January
Only applications sent via email will be considered!
Job Details
Location - Hybrid, Hackney Wick office 3 days a week
Salary: £30,000 - £35,000 per annum based on experience
Job Type: Full-time or Fixed Contract
Responsible to: Anaïs (CPO/CMO)
Team Repair is a multi-award winning startup on a mission to tackle the electronic waste crisis, by instilling a repair mindset into the next generation. Young fixers receive a gadget with built-in faults to debug, disassemble, and repair—boosting their confidence to tackle repairs and encouraging them to explore the science behind how things work. We operate an innovative circular service: once a repair is complete, children return their gadgets so they can be ‘broken’ and reused for the next child.
Watch our at-home ad for a flavour of what we do: https://www.youtube.com/watch?v=Z3wwER63BQA
How to Apply
- Email hello@team.repair the following to show interest in this role:
- Submit a 60 second video or cover letter on why you think you’re a great candidate for this role.
- CV
Details and Objectives
As Marketing Manager, you will be responsible for planning, development, and execution of different marketing initiatives to promote our classroom repair kits and expand our brand awareness to increase audience reach. Roles include the following:
- Work with the co-founding team to set marketing KPIs to help reach company sales targets.
- Work with CMO to deliver and implement a comprehensive marketing strategy to achieve the set KPIs.
- Develop and deliver compelling written, graphic, and video content for our social media channels.
- Work with CMO to allocate marketing budget to test and evaluate different marketing methods.
- Compile regular data-driven reports on marketing activities and campaign performances to track progress towards KPIs. Provide recommendations based on findings to improve marketing effectiveness and ROI.
Given the small nature of our team (you will be one of our first full time hires), we are also looking for a candidate who is able to help with sales and school account management. Roles include the following:
- Reach out to potential school customers to generate new leads.
- Assist in managing customer inquiries, quotes, and demo calls, to convert leads into customers.
- Manage some school customer accounts and provide them ongoing support, addressing inquiries and resolving issues in a timely manner.
The below job description is intended to be an outline of the duties and responsibilities for this role. Job descriptions change over time, and we will discuss with you and ask you to carry out work relevant to your role.
What You Will Be Doing (subject to change)
Approx % of Time
1. Weekly content creation for our blog, TikTok, Instagram, Facebook, Twitter, Pinterest, LinkedIn, and newsletter
40% (~2 days a week)
2. Support with sales processes, by contacting new school leads and assisting in customer inquiries, quotes, and demo calls
20% (~1 day a week)
3. Support the CMO in developing marketing strategies and campaigns, including allocation and management of marketing budgets.
15% (~0.75 days a week)
4. Data analysis and weekly reporting on performance of posts and marketing campaigns
10% (~0.5 days a week)
5. Account management of school customers, providing them support and addressing any customer enquiries.
10% (~0.5 days a week)
6. Research into marketing trends, competitors, industry news, upcoming relevant events etc.
5% (~0.25 days a week)
What We Are Looking For
The ideal candidate will be creative, self-motivated, and detail-oriented, as well as someone who shares our passion for improving STEM education for children and tackling the climate crisis. We are a very impact driven team so this is the most important! 🙂
Essential
- Strong communication and copywriting skills with adaptable writing style for our different platforms and audiences, and strong creative and visual judgement
- Experience in campaign and content planning and execution
- Good understanding of social media marketing strategies
- Ability to prioritise and deliver high quality work with minimum supervision required
- Ability to analyse data and draw conclusions and actions from it
- Ability to collaborate in cross-functional teams
Desirable
- Experience in educational industries / roles
- Experience in both B2B and B2C marketing and/or sales
- Experience using CRM softwares (e.g. Hubspot, Mailchimp) and design softwares (e.g. Figma, Adobe Suite)
Interview process and timing
- Application / show of interest - Deadline Friday 24th January
- 1st stage - Initial screening interview (to start ASAP)
- 2nd stage - Technical / Scenario based interview
- 3rd stage - Cultural fit (preference to be in person)
- Job offer
- Start date - February, but happy to wait for the right person
